Dubai – MENA Herald: Dubai Electricity and Water Authority (DEWA) is participating GITEX Technology Week, which is organised from 18-22 October. DEWA is part of the Dubai Smart Government’s stand (S2-A21) in the Dubai International Convention and Exhibition Centre. DEWA is showcasing its latest smart services, initiatives, and solutions that support the Smart Dubai initiative, launched by HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and the Dubai Plan 2021 for Dubai to be a smart, integrated, and connected city that is proactive and creative in meeting the needs of individuals and society as a whole.

“DEWA is participating in GITEX Technology Week to inform visitors and customers about its smart services and initiatives that contribute to making their lives easier. This achieves the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, to make customers happier by providing government services round the clock,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.

“At DEWA, we adopt a comprehensive strategy and innovative plans and frameworks to achieve continuous development in our administrative, operational, and service processes. This has enabled us to transform all our services to smart services less than a year after the Smart Dubai initiative was announced,” said Moza Al Akraf, CIO of DEWA.

“DEWA has always used the latest technological solutions and to serve society and make Dubai a smart, integrated, and connected city. By participating in GITEX, we reach out to a larger segment of customers to encourage them to use our smart services to make their lives easier,” added Al Akraf.

DEWA’s customers have a chance to win daily prizes during GITEX. Customers who have used selected smart services including bill payment, move-in, and pay for friend services using DEWA’s smart app or website (www.dewa.gov.ae) on their smart devices, qualify for the raffle draw.

Among the key programmes and solutions DEWA is highlighting at GITEX, are its three smart initiatives. The first initiative, Shams Dubai, enables customers to produce solar energy by installing photovoltaic (PV) panels on their rooftops and connect it to DEWA’s grid. This contributes to diversifying the energy mix and supporting the green economy and the sustainable development. The second initiative, smart applications through smart meters and grids, enables using smarter electricity and water systems and smart meters which provide additional services. The third initiative, Green Charger, to build the infrastructure and electric vehicles charging stations.

DEWA is also showcasing its Sirb drones initiative, which will significantly improve DEWA’s operational efficiency by accelerating operations, increasing safety during regular network testing and maintenance, and accurately detecting failures. It will also help in monitoring generation, and in field surveys for new projects. This initiative supports the directives of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai to employ drones in civil uses to improve services and keep up with the digital and technological advances to establish Dubai’s position as a global hub for innovation and creativity.

DEWA also offers a range of services and smart initiatives, including the winning apps in the App Master competition, designed and developed by university students in the UAE to consolidate the concepts of rational use of resources to protect the environment in smart and innovative ways.

DEWA first used smart technologies in 2009 with the launch of its smart app, enabling it to complete its smart transformation. All DEWA’s services are available through its app, which supports iOS and Android. It can also be used on other platforms, such as BlackBerry, Windows, Windows Phone, smart watches, Samsung home applications and Etisalat’s eLife.