Saturday 21, November 2015

Dubai – MENA Herald: Dubai Electricity and Water Authority (DEWA) will co-host the 2nd Dubai International Project Management Forum (DIPMF), which is held under the patronage of HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council. The event is organised by the Roads and Transport Authority (RTA) from 22-24 November 2015 at Madinat Jumeirah in Dubai. Prominent international experts and specialists in project management will take part in the Forum.

HE Saeed Mohammed Al Tayer, MD & CEO of DEWA, noted that DEWA’s participation in organising the Dubai International Project Management Forum supports its commitment to disseminating best practices in project management.

“Dubai stands in the forefront by rolling out creative initiatives and unique projects that place it at the top of global benchmarks and indices in different areas. This supports the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai. Dubai has created an integrated environment that has established its position as a global hub for trade, finance, tourism, and green economy. The second Dubai International Project Management Forum, which is hosted by RTA and co-organised by DEWA, emphasises Dubai’s position as the right place to host such an important global Forum, with its own integrated solutions of various systems and distinctive world-class services in urban planning and infrastructure, is the,” said Al Tayer.

Commenting on his participation in the ‘Delighting Customers’ discussion panel at DIPMF, Al Tayer noted that DEWA makes relentless efforts to make its customers happier by adopting innovative practices, in line with the Dubai Plan 2021 for Dubai to be the preferred place to live, work, and visit.

These efforts also support DEWA’s vision to become a sustainable innovative world class utility, and reinforce its position as a pioneering organisation in service provision in an environment that encourages innovation, considering the happiness of its customers as a benchmark for measuring the performance, and continuously developing it.

“DEWA adopts an approach whose cornerstone is the happiness of its customers and stakeholders for enhancing organisational performance and delivering services according to the highest quality standards. DEWA is committed to promoting dialogue with all stakeholders and involving them in its continuous improvement and development. DEWA was one of the first government organisations to implement the Happiness Meter initiative. Our results in the Happiness Meter surpassed 95% since its launch,” added Al Tayer.

“We congratulate RTA on hosting this important Forum for the second time. This is a significant addition to the array of international events, forums and exhibitions Dubai hosts. The Forum is an important global platform to showcase best international practices and come up with the best solutions. These will be the result of insights, ideas, and innovations by global experts that will contribute to the successful implementation of mega projects,” concluded Al Tayer.

The second DIPMF will discuss a host of topics spanning innovation, creativity, healthcare, education, financial services, hospitality, and digital projects. It will also discuss smart cities, Expo 2020, governance & management of corporate projects, infrastructure, and engineering projects.