Dubai – MENA Herald: Emirates NBD, one of the leading banks in the region, won big at the Banker Middle East Industry Awards with four of the biggest awards of the night: Best Bank – Middle East, Best Bank – UAE, Best Retail Bank – UAE and Best Investment Bank – UAE. The bank was recognised for its outstanding financials for the year ending 2015 and breakthrough innovations in digital banking at the Banker Middle East Industry Awards’ Gala Dinner, organised by CPI Financial.
In addition, the bank was also recently awarded, ‘Best SME Card’ for its Business Rewards Card and’ Best Wealth Management Service/Proposition’ in this year’s Banker Middle East Product Awards in the UAE, also organised by CPI Financial
Emirates NBD has emerged as a regional banking leader through an increased physical footprint, especially following its acquisition of BNP Paribas’ Egyptian unit, completed in 2013. Commenting on the awards, Suvo Sarkar, Senior Executive Vice President & Group Head – Retail Banking and Wealth Management, Emirates NBD commented: “We are honoured at the immense recognition that Emirates NBD has received at the Banker Middle East Awards this year. The bank’s focus on delivering a superior customer experience within all our divisions as well as our futuristic thinking in terms of banking technology deservedly makes Emirates NBD the best bank in the country and the region.”
As part of the bank’s strategy of investment in digital initiatives to improve customer engagement and experience, Emirates NBD recently launched the next generation of Interactive Teller Machines and expanded its mobile banking app with new products and features such as instalment plans and instant loans. The bank has also launched a tablet banking app which enables branch service ambassadors, acting as ‘Timesavers,’ to fast track customers from the queue and service specific requests instantly on the tablets using the customer’s digital signature for verification to process transactions. Emirates NBD was ranked 17th globally amongst banks by Financial Brand for Social Media in Q1 2016.
In the past few years, the bank’s multichannel transformation strategy has gone from strength to strength as the bank continued its commitment to launching brand new innovative services in the region, in line with Dubai’s vision of becoming a Smart City.
Beyond these developments, Emirates NBD’s investment banking business has also enjoyed notable success with Emirates NBD Capital standing out as the highest ranked Middle East bank on the International Sukuk league tables.
Ahmed Al Qassim, Chief Executive Officer, Emirates NBD Capital (EmCap) commented, “We are honoured to be recognised by Banker Middle East for our capabilities in capital markets. The bank’s investment banking unit has had an exceptional year as EmCap acted as the joint lead-arranger and book-runner for loan syndication and capital market transactions aggregating USD 41 billion in 2015 and we look forward to continuing to enhance our value proposition by providing innovative fund raising solutions to clients.”
The annual Banker Middle East Industry Awards is the Middle East’s foremost gathering of key players within the banking and financial services industry. “Each year, the Banker Middle East Industry Awards reward excellence in financial services, identifying the key players working to help create a prosperous diversified future for all the MENA economies,” said Robin Amlôt, Chief Executive Officer of CPI Financial.