Sunday 24, July 2016

Doha – MENA Herald: Ooredoo companies have received a string of prestigious awards in recent months, including leading honours for marketing innovation, customer service, and network investment.

Operations in the Middle East, North Africa and Southeast Asia all won industry accolades, marking one of the company’s most successful award seasons in its history.

Sheikh Saud Bin Nasser Al Thani, Group CEO, Ooredoo, said: “Across our footprint and in every market, Ooredoo is striving to deliver world-class networks, a superior customer experience and a strong performance culture. These awards demonstrate that Ooredoo is setting the pace for growth and development, and that we continue to introduce new innovations that make a real impact on our customers’ lives.”

This awards include five major honours at the Global Telecoms Business Innovation Awards in London, including Consumer Service Innovation, Business Service Innovation, Wireless Network Infrastructure Innovation and Infrastructure Innovation awards.

Ooredoo was also named one of the “Top Companies in the Arab World 2016” by Forbes Middle East in its annual gala ceremony.

Ooredoo Qatar won the “Best Mobile Application of the Year” award at 2016 Qatar IT Business Awards in Doha, for its innovative Ooredoo App, which is one of the most popular telecoms apps in the region.

Ooredoo Oman took home six prestigious awards at the Oman Tech Awards, including honours for the company’s website, Facebook page, and dedicated Ooredoo Oman App. In addition, for the sixth consecutive year, Ooredoo was recognised as one of the Sultanate’s Top 20 performing companies by Oman Economic Review, Oman’s leading economic and business publication.

In the Contact Centre World Asia Pacific Finals in Malaysia, Ooredoo Myanmar’s Contact Centre won the Gold Prize and was ranked number one for “Best in Customer Service” in Asia Pacific.

Ooredoo Kuwait also saw strong results at the Contact Center World Awards in London, where it won individual awards for leadership as well as trophies for implementing best-practice and operational excellence.

One of the strand-out features of Ooredoo’s recent award success has been the rising profile of the company’s brand-building work and advertising.

The cutting-edge “Fans Do Wonders” campaign, which featured Paris Saint-Germain, won a Bronze for Social Media in the international Clio Sports Awards held in New York, as well as featuring in first place award in the Viral Best TVC Awards.

The campaign has also received awards at the Summit Creative Awards 2016, MENA Digital Awards 2016, Internationalist Awards 2016 and Summit Marketing Effectiveness Awards 2015.

In the APAC Stevie Awards, held in Sydney, Australia in May, Ooredoo received three silver and three bronze awards for a range of innovative campaigns, including Ooredoo Myanmar’s Bindez news aggregation app, Indosat Ooredoo’s vision to become Indonesia’s Leading Digital Telco and the “Fans do Wonders” campaign.

Ooredoo’s Ramadan advert, which celebrates the spirit of togetherness and connection of the Holy Month, has also begun to receive regional recognition, despite only having been screened over the past few weeks.

The award, which celebrates the spirit of togetherness and connection that it shared during the Holy Month, received the top prize at Tasaweeq’s Viral Forum, which took place in Kuwait recently. The short film marks the first time that Ooredoo’s operations have come together to create an original advert, with support from Ooredoo Group, Ooredoo Qatar, Ooredoo Kuwait and Ooredoo Oman.

Ooredoo’s financial strategy has also received international recognition in recent months, with the company winning “Best Telecoms Deal” and “Best Social Development Deal” at the
EMEA Finance Project Awards, held in London this June.