Knowlarity helping businesses improve customer communications and engagement

Monday 22 May 2017

Dubai - MENA Herald: Knowlarity, the largest provider of cloud based communications solutions has created a mark in the Middle East by catering to business needs of key local brands. Knowlarity provides cloud-based platform, which helps businesses grow their revenue faster with its proprietary customer communication technology product, SuperReceptionist.

Highlighting such a case study is, one of UAE's largest and most accurate local search platform – bfound. bfound is the most effective way of being found online. This state-of-the-art technology platform, developed along with Europe’s leading digital and data search companies, gives small and medium-sized businesses a digital presence that allows them to potentially engage customers in the UAE. It also provides consumers accurate and relevant search results, thus helping them find what they are looking for, easily and efficiently.

Considering the business format of bfound, what's vital for them is to keep a track of the ROIs generated from the Digital Marketing campaigns designed for their clients. Knowlarity provided bfound with a virtual receptionist to handle phone queries, track leads and view call records.

Speaking on the association, Knowlarity’s CEO Ambarish Gupta said, “Middle East is an important market for us. Considering the complexity of the market, our aim is to provide our clients with only the best. The product we offer aims at giving our clients a pleasant calling experience, no matter how small, or large, the business set up is. It is easy to use and shares real time insights, which is one of the most important features. Working with bfound has given us a great experience and we look forward to many such associations."

A very delighted Tarek Reda, Head of Digital Marketing at bfound said, "Knowlarity is simply an easy and effective way to help showcase the results of every campaign. We highly recommend Knowlarity in any business that is engaged in lead generation. For us quality is of utmost priority and Knowlarity helps us maintain this with their product. The staff is extremely efficient and helps us get our queries answered in real-time. It's been a great experience so far."

Knowlarity’s products possess a plethora of features that provide comprehensive services to meet a business’ communication requirements. It caters to all kinds of business, and offer free business numbers and initial services to startups as well.

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