Dubai – MENA Herald: Network International, the leading payment solutions provider in the Middle East and Africa region won the Dubai Quality Appreciation Award at the Business Excellence awards hosted by the Department of Economic Development. The payment solutions provider was recognised for the outstanding quality of its business processes in the past year.
The award was presented by His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, to the Chairman of Network International, Abdulla Qassem, and CEO, Bhairav Trivedi. The award ceremony was held at the Arena Ballroom in the Dubai World Trade Centre under the patronage of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai.
Commenting on the award, Abdulla Qassem said: “We feel truly accomplished to have achieved this prestigious recognition from the Department of Economic Development to become the UAE’s largest acquirer and a market leader in the region without compromising on quality. While we have enjoyed transformational growth in the past couple of years, we prioritise the quality of our business systems as a core measure of our success and this has enabled us to achieve maximum efficiency as well as optimise client satisfaction.”
Network International is jointly owned by Emirates NBD, one of the largest banking groups in the UAE, and global investment firms Warburg Pincus and General Atlantic. The company acquired Emerging Markets Payments Holdings (EMPH) earlier this year giving it the largest market share for payment processing within the Middle East and Africa region and revenue five times larger than its closest competitor. The firm now serves over 200 banks and more than 70,000 merchants across 70 countries.
Bhairav Trivedi said: “Network International’s world class quality processes are what allow us to achieve our two main focuses: staying committed to innovation and delivering exceptional service to our clients. We are incredibly happy to win the Dubai Quality Appreciation Award and our aim is to build on our success and remain at the forefront of the industry while maintaining best practice standards as we continue to grow.”
Late last year, Network International won the prestigious 2015 Sheikh Khalifa Excellence Award – Silver category – recognising the company’s stellar performance and growth across business lines in recent years.
Since its launch in 1994, the Dubai Quality Award has been key in pushing the quality movement across the private and public sector of the city and is widely regarded as the most valuable framework for companies that strive to achieve an optimum quality strategy. Currently in its 22nd year, the Business Excellence Awards are part of the Department of Economic Development’s efforts to establish quality and excellence as a catalyst for stronger business growth and further consolidate Dubai’s status as a preferred destination for foreign investment.